We Build Profitable Commercial Service Divisions
MakeServiceWork is our industry’s only complete service solution for new, growing, and existing roofing contractors. Schedule your free consultation to learn how we can evolve your service division into a profitable, sustainable, and scalable business.
Our Packages
Where are You on Your Service Journey?
Partnering with MakeServiceWork gives you an actionable roadmap to your business’ success. We offer three programs to match your level of commitment:
Starter Plan: I Need to Build It
We know how to stay lean and turn a profit quickly!
We specialize in start-up service divisions. Whether you are 100% a hard bid or just starting our “Build It” program will give you the vision, plan, and business audit to ensure your success.
This program is a commercial service start-up solution with real-time coaching and mentoring to ensure goals are achieved and the employees understand exactly how they contribute to the team!
Advanced Plan: I Need to Learn More
Online courses at your speed!
Our 50+ years of combined service experience allows us to teach existing service divisions the struggles of growth and how to overcome those issues without the costly lessons and lost time.
This program is a bi-weekly live coaching engagement where your whole service team can access the training and a vault of archived best practices training. Learn on your own time.
Pro Plan: I’m Ready to Scale
World-class service is hard to find!
When you have the people in the business and you’re ready to go from good to great, that is when you focus on scaling your business. Getting more from the process and technology. This is why we specifically focus on growing your service leaders and empowering them to increase revenue, gross margin and the divisions backlog. This training is recorded and converted into your personal SOP for a world-class commercial roofing division.
ONLY
14%
OF CONTRACTORS OFFER SERVICE OPTIONS
Knowing Your WHY
Service is proven to increase the overall health of a business.
Service strengthens relationships.
Service increases cash flow.
Service produces the highest profit margins.
Service increases replacement opportunities.
Service is recession-proof!
80%
OF SERVICE DIVISIONS FAIL IN THE FIRST 3 YEARS
The Top 1% Know Service Comes First
There are 5 reasons why service departments fail to reach their full potential:
A lack of standard procedures.
The wrong customers.
Failure to adopt a service-first culture.
Neglect to properly roll out "The Plan".
Lack of owner engagement.